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AI-Native Microsoft Gold Partner Microsoft Solutions Partner A Sibasi product · since 2017

The Electronic Document Management System built on Microsoft 365

Scan it, email it, or draft it in Word. EDMS by Sibasi files the document under the right class in your own file plan, moves it through your approvals, and holds it for the period your retention schedule sets. It runs inside the Microsoft 365 tenant you already pay for.

Cloud, on-premises or hybrid · 84 capabilities · 350+ deployments across Africa

PROC/CTR/2026/0184
Contract

Captured

Supply and installation agreement

Scanned · 14 pages · OCR complete · PDF/A

Extracted
Counterparty
Rift Valley Supplies Ltd
Value
KES 18,400,000
Effective
01 Mar 2026
Expires
28 Feb 2029
Retain 6 years after expiry Confidential Routed for approval
Audit · filed by A. Mwangi · 09:14 EAT · immutable

Staff time

0 minutes

350+
Enterprise deployments
1,000+
Organisations impacted
50+
Certified specialists
99%
Client satisfaction

REF / DEFINITION

What is an Electronic Document Management System?

An Electronic Document Management System (EDMS) is software that captures, stores, organises, secures and tracks an organisation's documents through their whole life, from the moment they are scanned or created to the point they are archived or destroyed.

A shared drive stores documents too. What makes a system an EDMS is that it makes each document accountable: it has a type, a set of attributes describing it, a controlled version history, an explicit list of who may open it, a record of everyone who has, and a defined point at which it must be reviewed for destruction.

Document management
Capture, metadata, search, versioning and workflow over live working documents.
Records management
Retention schedules, record declaration, legal hold and evidenced disposal. Also called EDRMS.
Workflow automation
Routing, approval, escalation and reminders that move a document through the process it belongs to.

EDMS by Sibasi covers all three. The full guide explains how an EDMS differs from a DMS, an EDRMS and ECM, and what to specify if you are writing requirements.

REF / LIFECYCLE

Every record goes through the same four stages

In the same order, whether it came up from the registry as a scanned letter, arrived as an attachment in somebody's inbox, or was drafted in Word this morning.

PHASE 01

Capture

It gets into the system without anyone keying it in.

Production scanning from your MFPs, capture from a phone in the field, watched folders, and one-click filing out of the Outlook reading pane. OCR runs on anything that arrives as an image, so a scanned letter becomes text you can search rather than a picture of text.

PHASE 02

Classify

The system works out what it is looking at.

It recognises a contract from an invoice from a minute, files it under the right class in your file plan, and reads off the values a clerk would otherwise type: counterparty, dates, amounts, reference numbers.

PHASE 03

Route

It moves through your approvals under your permissions.

Serial or parallel approval, conditional on amount or department. Overdue tasks escalate to a supervisor. Approvers on leave have their queue reassigned, so nothing sits waiting on somebody who is out of office.

PHASE 04

Account for it

Four years later, you can still show what happened to it.

Every view, edit and approval is logged, and the log cannot be edited from inside the system. Retention attaches on filing. When the period expires the record goes to a named officer for disposal review rather than to an automated delete.

REF / CAPABILITIES

84 capabilities, in twelve working groups

Grouped the way a document actually moves: in through capture, described by classification, found through search, controlled through its life, routed by workflow, retained by records management, and protected throughout.

CAP-01 8 items

Capture and digitisation

Get paper, email and legacy drives into the system without retyping anything.

CAP-02 8 items

Classification, metadata and the file plan

Every document lands in the right place, described the right way, without depending on whoever filed it.

CAP-03 9 items

Search, retrieval and the central repository

How fast the right document reaches the person entitled to see it, from headquarters or a sub-county office.

CAP-04 7 items

Version and lifecycle control

One authoritative copy, a complete history behind it, and no argument about which version is current.

CAP-05 8 items

Workflow and process automation

The document moves through your process on its own, and you can see where it has got to.

CAP-06 7 items

Records management, retention and disposal

Retention schedules, disposal review, and the certificates that evidence both to an auditor.

CAP-07 8 items

Security and access control

Identity, encryption and data protection inherited from Microsoft, configured against your own policy.

CAP-08 6 items

Audit, reporting and analytics

Who did what, to which document, when. Reported in a form you can put in front of an audit committee.

CAP-09 5 items

Signatures and outbound correspondence

Documents that need a signature get one, and documents that leave the building are logged on the way out.

CAP-10 6 items

Access from anywhere

Designed for organisations with county offices, field teams and bandwidth that varies by the hour.

CAP-11 6 items

Deployment and architecture

Cloud, on-premises or hybrid. The same product, deployed wherever your policy allows it to sit.

CAP-12 6 items

Adoption, training and support

Training, change management and a support SLA, because a working system nobody uses is the usual failure.

REF / INTELLIGENCE

AI document classification, applied as each file arrives

Most AI document management is a chat box bolted onto a repository nobody has organised. It will answer you confidently from files that have no type, no dates and no retention position. The work that makes an answer worth trusting happens earlier, as each document lands.

How the AI layer works

Knows a minute from a title deed

Prebuilt models handle invoices, receipts and contracts. For the classes specific to you, allotment letters or claim forms or tender returns, we train a model on your own material.

Reads the values off the page

Counterparty, contract value, effective and expiry dates, LPO number, tax PIN, case reference. All of it lands in metadata you can search, report and route on.

Attaches retention on filing

A contract picks up six years after expiry because the system knows it is a contract. Nobody has to remember to set it, and nobody can forget.

Cites the file it answered from

Copilot only reaches documents the person asking already has rights to, and names the source behind each statement so you can check it.

REF / MICROSOFT 365

It extends the tools your staff already open every morning

People keep emailing attachments to each other when filing properly means closing what they are doing and opening something else. This one sits inside Outlook, Teams, OneDrive and Office, so the document gets filed where the work is already happening.

OUTLOOK

File a message and its attachments to the right case or contract without leaving the reading pane.

SHAREPOINT

The governed repository itself — libraries, metadata, versioning, permissions and search.

ONEDRIVE

Offline sync for field and branch offices, reconciling automatically when the link returns.

TEAMS

Approvals arrive as actionable tasks in the channel where the work is already being discussed.

COPILOT

Ask a question across the documents you are entitled to see and get an answer with citations.

POWER BI

Turnaround times, overdue approvals, retention coverage and adoption on a live dashboard.

REF / GOVERNANCE

What the auditor asks for, and where it comes from

Retention schedules, legal hold, disposal certificates, and an audit log your own administrators cannot edit. These are what the Auditor-General, a Data Commissioner or a donor's audit team will ask to see, and where most document systems come up short.

Security and compliance detail
  • Data Protection Act, 2019

    Access control, encryption, sensitivity labelling, DLP over personal data, and retention limits you can demonstrate.

  • Public Archives and Documentation Service Act (Cap. 19)

    Retention schedules against a functional file plan, reviewed disposition, destruction certificates and archival transfer.

  • ISO 15489 records management

    The international standard for records management, followed by the retention and disposition model.

  • Public Procurement and Asset Disposal Act

    Procurement documentation retained for the statutory period and producible on demand.

  • Donor and grant conditions

    Retention clocks that start at project close and run for the period the funder specifies.

  • ISO 9001 and ISO 45001 document control

    Approved before issue, reviewed on schedule, available at point of use, withdrawn when obsolete.

REF / PACKAGES

Three packages, with the prices published

You pay once for the deployment. Microsoft licences stay in your own name, which is why nothing recurring gets added per user for the document system on top of the Microsoft 365 you already buy.

PKG-01

Basic Deployment

A properly governed repository, live in weeks.

from $5,000

USD · one-off deployment

What is included
PKG-02 Most specified

Standard Deployment

The repository plus the processes that run on it.

from $25,000

USD · one-off deployment

What is included
PKG-03

Premium Deployment

The full platform: AI document intelligence, records management and integration with the systems you already run.

from $65,000

USD · one-off deployment

What is included

Microsoft 365 or SharePoint licences are purchased separately in your own name. Most organisations that need an EDMS already hold them — Business Premium, E3, E5 and the non-profit and academic plans all include SharePoint. See the full pricing breakdown.

REF / REFERENCES

Organisations that already trust Sibasi with their systems

Regulators, development finance institutions, public utilities, government agencies, humanitarian operations and telecoms across Africa, and further afield where the work has taken us.

  • Trade & Development Bank (TDB Group) logo Development finance
  • Competition Authority of Kenya logo Regulator
  • Kenya Power logo Public utility
  • Kenya Development Corporation logo Development finance
  • Kenya Tourism Board logo Government agency
  • Concern Worldwide logo International development
  • Médecins Sans Frontières logo Humanitarian & health
  • Liquid Telecom logo Telecommunications
  • WIOCC logo Digital infrastructure
  • FSD Africa logo Financial sector development
  • CrossBoundary Group logo Investment & energy
  • Australian Government — Geoscience Australia logo Government & geoscience
  • TradeMark Africa logo Trade & development
  • icipe logo Research & science
  • Zambia Airways logo Airline & transport
  • AutoXpress logo Retail & automotive
  • Biovision Africa Trust logo Agriculture & health
  • ICDC logo Investment & development
CLIENT
“Sibasi Ltd helped us meet our urgent need for the website through their passionate team that was able to provide the deliverables quickly, with exceptional customer support.”
Organization for Women in Science for the Developing World (OWSD) logo Organization for Women in Science for the Developing World (OWSD)
CLIENT
“Sibasi delivered the reports on-time, or ahead of schedule and has impressive turn-around times for revisions. They have also been an invaluable resource in helping us explore using new technology solutions. In this aspect, it has felt more like a partnership than a customer/supplier dynamic.”
Somali Cash Consortium logo Somali Cash Consortium

REF / WHY SIBASI

What makes this different from the last document system you were shown

WHY-01

Built on a platform you already own

The repository is SharePoint, in your tenant, under your licences. If you ever stop working with us, the documents do not move and nothing has to be exported from a vendor platform.

WHY-02

Classification runs on arrival

Documents are typed, described and labelled for retention as they land, so the conversational layer has something organised underneath it when somebody finally asks a question.

WHY-03

Retention, disposal, and the evidence for both

Retention schedules, record declaration, legal hold, disposition review and destruction certificates. Most systems marketed as an EDMS stop at storage and search.

WHY-04

Your registry, modelled as it works

File plans, reference numbering, volumes and folios, minute sheets, file movement and bring-up dates, kept recognisable to the officers who run them.

WHY-05

Delivered where you operate

Sibasi engineers work East Africa Time and travel to site. When something breaks on a Tuesday, the people who configured it are reachable that Tuesday.

WHY-06

An AI-native Microsoft Gold Partner

Microsoft Gold Partner and Microsoft Solutions Partner, certified across SharePoint, Microsoft 365, Azure, Power Platform and Dynamics 365, with 50+ specialists and our own product IP built on top.

REF / PLATFORM

Microsoft builds the platform. Sibasi builds the system on it.

Storage, search, identity and compliance are engineered and operated by Microsoft. Your file plan, retention schedules, registry processes and integrations are ours. Every improvement Microsoft ships to SharePoint, Purview and Copilot lands in your EDMS without a new licence.

REF / QUESTIONS

The questions buyers ask first

What is an Electronic Document Management System (EDMS)?

An Electronic Document Management System is software that captures, stores, organises, secures and tracks an organisation's documents through their entire life, from creation or scanning to eventual archiving or destruction. A true EDMS does more than store files: it applies metadata so documents can be found, enforces version control so there is one authoritative copy, routes documents through approval workflows, restricts access by role, records an audit trail of every action, and applies retention rules that govern how long each record is kept and what happens to it afterwards.

Is SharePoint an EDMS on its own?

Not out of the box. SharePoint provides the platform: storage, versioning, permissions, search and integration with Microsoft 365. It does not arrive with your file plan, your retention schedules, your approval workflows, your metadata model or your registry processes — and those are what an EDMS actually is. EDMS by Sibasi is the product built on top: the configuration, intellectual property and governance layer that turns a SharePoint tenant into a working document and records management system, delivered as a defined deployment rather than a build-it-yourself project.

How much does an EDMS cost?

EDMS by Sibasi is priced as a deployment, not a per-user subscription. Basic Deployment starts from USD 5,000 and delivers a governed repository with metadata, search, versioning and access control. Standard Deployment starts from USD 25,000 and adds workflow automation, audit trails, Outlook and Teams integration and mobile access. Premium Deployment starts from USD 65,000 and adds AI classification, records management and retention, digitisation and migration, and integration with your line-of-business systems. Final pricing depends on scope — how many departments, how many processes, how much paper there is to digitise and how many systems to integrate.

Are Microsoft licences included in the price?

No, and that usually works in your favour. Microsoft 365 or SharePoint licences are bought in your own name, from us or any partner you choose. Most organisations that need an EDMS already hold them: Microsoft 365 Business Premium, E3, E5 and the non-profit and academic equivalents all include SharePoint. Because the platform is already licensed, there is no second per-user subscription for the document system — which is the structural cost difference against a standalone EDMS product charged per user per month, indefinitely.

How long does implementation take?

A Basic Deployment typically goes live in four to six weeks. A Standard Deployment with workflow automation typically runs eight to fourteen weeks. A Premium Deployment with AI processing, records management and integrations typically runs three to six months. The largest variable by far is digitisation of existing paper records, which runs in parallel and is sized from a sample survey rather than estimated.

Does it comply with the Data Protection Act, 2019?

The platform provides the controls the Act requires an organisation to have: access limited by role and logged, encryption in transit and at rest, sensitivity labelling and data loss prevention over personal data, retention limits applied automatically so data is not held longer than necessary, and an audit trail that lets you demonstrate all of it. Compliance is a property of the organisation rather than the software, so implementation includes mapping your retention schedule and access model to your obligations — but the technical controls a Data Commissioner would ask about are in place and evidenced.

REF / NEXT STEP

See it running against your own documents

Bring a scanned letter, a supplier invoice or a claim form, and an approval that currently takes too long. Forty-five minutes with an engineer settles more than a specification does.